In the classic ‘60s animated TV series, “The Jetsons”, the year was 2062 and everyday life was one of computer screens, buttons, robots and flying cars. In the future, when someone gets sick, the doctor is just a button away. No travel needed, prescriptions are issued electronically and then delivered to your door. Healthcare is quick, efficient and accessible. With technology, anything is possible.
In a classic episode of the show released in 1962, young Elroy isn’t feeling well and, while his mother Jane looks on, meets with the family physician via a television screen while sitting in their home. A diagnosis is made and help delivered. Simple and effective, the scene as depicted would revolutionize access and quality of care for millions. What was a futuristic dream imagined by storytellers in the past, has become a reality nearly 40 years before the world of “The Jetsons” begins to look like everyday life.
Telemedicine, also called Telehealth, uses electronic media to link people with healthcare professionals in different locations. Its purpose is to increase access to physicians and specialists in an attempt to help ensure that people receive the right medical care, at the right place, at the right time. (Most healthcare organizations use “telehealth” and “telemedicine” interchangeably; however, there is a difference. “Telemedicine” refers to the consultation between patient and professional and is considered a subset of “telehealth” which encompasses remote learning, education and more.) Today, more than 80% of hospitals in the United States have implemented a telemedicine program and in the State of Michigan, “a health insurance policy shall not require face-to-face contact between a healthcare professional and a patient for services appropriately provided through telemedicine …”
For those of us who are not used to communicating with our doctors via a screen, telemedicine is often met with skepticism. How can a doctor be accurate? Will the relationship remain the same? Is the quality of care as good as an in-person visit? Well, it’s time to set your doubts aside and start embracing the future. A recent study has shown that those who participate in telemedicine exhibit lower levels of depression, anxiety and stress, and experience 38% fewer hospital admissions. Another assessment has found that quality of care remained the same between remote and in-person visits. Since its implementation, the advantages of telemedicine have far outweighed its disadvantages.
The Pros
- Convenience – Telemedicine increases availability to people in remote locations and provides access to specialists around the country without having to leave the comforts of home, resulting in a reduction in the amount of appointment no-shows and an increase in perceived quality of care.
- Accessibility – Those with physical challenges or who lack transportation can more easily see their doctor on a regular basis. Waiting room wait times are also decreased. As a result, new and younger people have accessed care.
- Reduced cost – At this point in time, telemedicine is a more cost-effective way to receive healthcare.
- Minimizes unnecessary visits – Standard consultations, test result dialogue, chronic disease management, medication management and health coaching can all be done without entering the office.
- Decreased exposure – The risk of “picking up” another illness while sitting in the waiting room or hospital is eliminated.
The Cons
- Diagnosis – In order to make an accurate diagnosis, physical exams are still necessary. Doctors will still need a telemedicine patient to “come in.”
- Security – Although hospitals make sure to increase their cybersecurity protocols, there is still a chance that cybercriminals can steal important, personal data.
- Unfamiliarity – Most likely, you will be consulting with a doctor you have never met and they may be unfamiliar with your unique medical history.
- Accessibility – Some people do not have access to the technology needed for a remote consultation.
Telemedicine is here and will only grow more prevalent in the future. You already consume as much as possible through your screen; this time, use it for something that can improve your health. For those not particularly tech savvy, ask a friend or family member for help. Once you get the hang of it, in-person doctor appointments will be few and far between, giving you more time to enjoy your healthy life.
Tips for a Successful Telemedicine Consultation
In order for a telemedicine consultation to be effective, you must have a high-speed internet connection and a tablet, computer, or phone with video access. For the best connection, patients would be wise to download the app that is recommended by their doctor or affiliated hospital.
- Fill out all necessary paperwork before the visit. (Most forms are provided online.)
- Confirm with your insurance provider that telemedicine appointments are covered.
- Find a quiet, well-lit, private setting for the meeting.
- While discussing your symptoms, questions and concerns with the professional, be honest.
- Take notes as the meeting goes on.
- Request a family member or friend to accompany you in the meeting for support, if needed.
- Listen to the healthcare professional and follow their recommendations. If a physical exam is required, don’t dawdle. Schedule the in-person appointment ASAP.
Today, internet access and a screen are all you need to receive quality healthcare at nearly any location. Telemedicine is here.
